Note: The Bug Bounty Program as stated below is not live yet. We will keep you informed about the go live of our bug bounty program in this space.

GIOTTUS BOUNTY PROGRAM

Giottus focuses on becoming the industry leader, and we are in the process of continuous improvement to achieve this goal. We are open for all and any feedback and encourage you to inform us if you suddenly discover a bug or have some ideas to improve our services.

Note: This program is for the disclosure of software security vulnerabilities or new ideas to improve our services only. If you believe your Giottus account has been compromised,change your password and contact support.giottus.com immediately.

1.    Responsible Disclosure

·         Security of user data and communication is of utmost importance to Giottus. In pursuit of the best possible security for our service, we welcome responsible disclosure of any vulnerability you find in Giottus. Principles of responsible disclosure include, but are not limited to:

·         Accessing or exposing only customer data that is your own.

·         Avoiding scanning techniques that are likely to cause degradation of service to other customers (e.g. by overloading the site).

·         Keeping within the guidelines of our Terms and Conditions.

·         Keeping details of vulnerabilities secret until Giottus has been notified and had a reasonable amount of time to fix the vulnerability.

In order to be eligible for a bounty, your submission must be accepted as valid by Giottus. We use the following guidelines to determine the validity of requests and the reward compensation offered.

a.  Reproducibility

Our engineers must be able to reproduce the security flaw from your report. Reports that are too vague or unclear are not eligible for a reward. Reports that include clearly written explanations and working code are more likely to garner rewards.

b.     Severity

More severe bugs will be met with greater rewards.

Examples of Qualifying Vulnerabilities

·         Authentication flaws

·         Circumvention of our Platform/Privacy permissions model

·         Clickjacking

·         Cross-site scripting (XSS)

·         Cross-site request forgery (CSRF/XSRF)

·         Mixed-content scripts

·         Server-side code execution

Examples of Non-Qualifying Vulnerabilities

·         Denial of Service vulnerabilities (DOS)

·         Possibilities to send malicious links to people you know

·         Security bugs in third-party websites that integrate with Asana

·         Mixed-content scripts

·         Insecure cookies

·         Vulnerabilities that require a potential victim to install non-standard software or otherwise take active steps to make themselves be susceptible.

2.   Severity

We appreciate your will to use the best industry service and for confirmed bug reports and new ideas that will be implemented by our team. We will be segregating bugs into low, medium and high priority and will reward based on the severity of bugs. 

Only 1 user will be awarded per vulnerability. If we receive multiple reports for the same vulnerability, only the person offering the first clear report will receive a reward.

3.      Reporting

a.      How to report a weakness 

You can report weaknesses to us by email at security@giottus.com. State concisely in your email what weakness (es) you have found. We will take action immediately.

b.      What we do with your report

A team of security experts will investigate your report and will contact you within two work days to discuss the weakness, how you found it and follow-up action.

c.       Your privacy 

We will only use your personal details to take action based on your report. We will not share your personal details with others without your express permission. 

4.      Important Rule

The fair play rules apply; we only reward those who DO NOT violate the privacy of other users, DO NOT destroys data, and DO NOT disrupts our services.

At all times, please be patient! Give us a reasonable amount of time to fix the bug before disclosing it to anyone else, and kindly warn us before disclosing it.

This is a discretionary program and Giottus reserves the right to cancel the program; the decision whether or not to reward is at our discretion.

5.      Contact

Please email us at security@giottus.com with any vulnerability reports or questions about the program.