Pvt Ltd, is a private limited company incorporated under the laws of India and
having its registered office at, Giottus
Technologies Private Limited 2nd Floor, L363, 16th Cross Street, Thiruvalluvar Nagar, Thiruvanmiyur,
Chennai, Kancheepuram, Tamil Nadu, India, 600041
(herein after referred to as “ Company” or “Giottus ” ,
which term shall refer to and include its owners, directors, investors,
employees or other related parties. Persons availing of the Giottus
Services, directly or indirectly, are referred to herein, as “ Users ” .
This is an agreement
between Giottus and User, which is binding and
requires mandatory compliance by User. Integrity, honesty and ethical business
practices are some of the core values for Giottus. Giottus strongly condemns any and all activities related to
money laundering and such other illegal actions. In order to prevent misuse of
the Giottus Services, Users are required to strictly
comply with the terms contained herein, which forms part and parcel of the User
Terms of Service. Terms not defined herein shall carry the same interpretation,
as in the User Agreement and in the absence thereof to general usage and
Users are required to read,
review, understand and then agree to the terms hereunder for using or availing
of the Giottus Services, before clicking the “ I
Accept ” option.
All terms defined in the Terms of Service and the Anti Money
Laundering Policy will carry the same meaning, force and effect in this Privacy
“Applicable Law” means
the law in force for the time being within the territory of India;
a) Giottus is committed to ensuring the safety and protection
of all data and information shared with Giottus by
its Users subject to Applicable Laws and the terms and conditions set out
hereunder and processes established by Giottus in
compliance with the applicable reasonable security practices and procedures,
prescribed by Government or Regulatory authorities, as the case may be.
b) Giottus shall not be liable for any
breach or violation of its systems or policies due to malicious attacks,
errors, commissions or omissions not wilfully initiated by Giottus,
leading to breach of data or information of User.
Giottus collects all
personal data and information of the User including sensitive personal
information. Use of the Giottus services is
contingent on acceptance of the terms contained herein. User shall be deemed to
have volunteered the data and information collected, retained, used and
disseminated by Giottus, upon accepting the terms
herein and those contained in the Terms of Service of Giottus.
User hereby consents that when personal data is
shared with Giottus, User hereby agrees and
acknowledges Giottus’ right to use or disseminate
such data or information including transfer of the personal and sensitive
personal information of the User from current location to external sources
including outside India and third parties.
c) Giottus collects
and retains data and information of user including the following:
provided / shared by the User:
Giottus collects any and all personal information provided
by User to Giottus. This information may include that
which is provided by the Users, at the time of opening an account and
transacting with Giottus including the
Registered Mobile Number,
Permanent Account Number (PAN) Card,
Bank Account Details
Any other information.
ii. Giottus may collect, retain, use or store data or
information automatically collected from a device or through connections
associated to such device, including but not limited to the following:
User’s device information including but not limited
to IMEI or equipment identification number, IMSI or subscriber identification,
MAC address, Android version, device details, network operator, contact list
information, Wifi / Data Network connectivity.
Information generated by the User’s use of the app
and the website, including cookies and IP addresses.
Access to User’s Photo Gallery / Media / Files /
Access to User’s other apps and services including
messaging through SMS; usage data;
Geolocation of a User’s device or such or other
automatically collated data or information of User.
IV. PURPOSE & USE OF DATA COLLECTED
a) Giottus collects, retains and puts to use the information
shared by the User, as above, with the consent of and concurrence of the User.
The data and information collected above is utilized by Giottus,
to ensure effective rendering of its Giottus Services
and to comply with legal requirements.
b) Giottus does not sell the data collected and retained of
collected from User is put to use by Giottus for
enhancing its services to User.
V. COLLECTION OF DATA
on its App and website to collect data about User. Cookies collect User
information including App usage, visits to the App or website and other User
generated information. Cookies allow Users to navigate from page to page
without having to re-login each time, count visits, and see which areas and
features of the Giottus App and website are popular.
• Giottus may also use the data collected via cookies to
tailor advertisements to Users and to track the popularity of its website. Use
of cookies and other technologies may allow Giottus
and third parties to collect information about User browsing activities over
time and across different websites following use of Giottus
• Giottus also collects information that your browser sends
whenever User visits its site. This information may include information such as
the device’s Internet Protocol ( “ IP ” ) address (with replaced last byte),
browser type, browser version, the pages of Giottus
site that User visits, the time and date of visit, the time spent on those
pages and other statistics.
i. Giottus uses third party analytical tools to collect data
about User devices and Internet connections. That information includes the IP
address of User computer and/or Internet service provider, when User accesses
its website, the Internet address of websites from which User links to the Giottus website, specifications of User browser, and User
movements and preferences on the Giottus website. All
of this information is used internally for the purpose of understanding how the
Giottus website is being used and to improve the
ii. Giottus also uses third party analytical tools to collect
data about usage of user. The information collected identifies the types and
timing of actions taken, including installation, registration, uploading, and
certain types of navigation. All of this information is used internally for the
purpose of understanding how the Giottus mobile app
is being used and to improve the same.
c) Action Tags
i. Giottus uses action tags (also called pixel tags, clear
GIF, or beacons) to identify pages visited and interacted with by the User.
Action tags may collect and transmit this data in a manner that identifies the
User if User has registered with the Giottus website,
or is logged into the Giottus website. Giottus also uses action tags in emails, to determine
whether an email has been opened or whether it has been forwarded to a third
ii. Giottus also uses action tags in the mobile app which may
identify the websites visited by the User and the manner in which the User
interacts with them.
currently does not respond to “ Do Not Track ” signals and operates as described
there is a change in such policy, a suitable modification to this Privacy
Policy will be made by Giottus listing out the
mechanism and procedure for the same.
User may register their grievance with respect to data collection, retention or use to Giottus’ s Grievance Officer via support.giottus.com
VII. DATA RETENTION
a) Giottus shall retain
the User’ s information for as long as the account is active or as needed to provide
services in accordance with applicable laws.
b) The retention period may be extended to comply with
legal obligations, resolve disputes, and enforce agreements for a period of ten
years after termination of the account or such extended period, under
applicable laws. Giottus may retain data for such or
further periods but is not obligated to do so in all instances. Giottus shall not be liable or responsible for non– availability or non–retention of data or information beyond the termination
of the User account.
c) The retention period may extend beyond the end of
User account, but it will be only as long as it is necessary for Giottus to have sufficient information to respond to any issues
that may arise later, including but not limited to retention for the purpose of
investigations or ongoing prosecutions or in case of Suspicious transactions or
if Giottus requires the information for its records
or to support legal proceedings, or if Giottus
believes in good faith that a law, regulation, rule or guideline requires it.
VIII. UPDATION OF USER
DATA AND WITHDRAWAL OF USER CONSENT
a) The User shall
ensure that all data and information shared with Giottus
is accurate, correct and complete. User shall ensure that change of the User’ s
address or any change in circumstances impacting use of the Giottus
Services, is promptly communicated to Giottus
b) Giottus will not be
held liable or responsible for any incorrect information provided by the User
c) User may, upon
termination of the use of the Giottus Services, as
provided in the Terms of Service, withdraw consent granted herein to Giottus. The same shall however not affect actions
undertaken or data and information collated or technological processes
initiated prior to such withdrawal of consent. Such withdrawal of consent shall
also not affect retention of data and information collected prior to such
IX. SHARING OF INFORMATION
The User agrees and consents to Giottus
sharing the following anonymized data or to otherwise give Giottus
permission to share with third-parties the following:
advertising, referral, operations, financial services and technology services
(such as hosting providers, identity verification, support, payment, and email
b) If required by
applicable law or legal process, or if Giottus
believes that it is in accordance with applicable law or legal process;
c) To protect the
rights, property and safety of Giottus, its users and
the public, including, including but not limited to usage in court proceedings,
or to detect or prevent criminal activity, fraud, material misrepresentation,
or to establish its rights or defend against legal claims; or
d) In connection
with selling, merging, transferring, or reorganizing all or parts of Giottus’s business.
X. REASONABLE SECURITY PRACTICES
a) Protection of
the User’s personal information is of utmost importance to Giottus
and it takes all reasonable steps to secure data and information pertaining to
its Users, including those prescribed under applicable laws and Rules framed
thereunder Including but not limited to the applicable provisions of the
Information Technology Act, 2000 (as amended) and the Information Technology
(Reasonable Security Practices and Procedures and Sensitive Personal Data or
Information) Rules, 2011.
b) Giottus takes
appropriate legal, administrative, physical, and electronic measures designed
to protect the information that Users share with Giottus
from accidental or unlawful destruction, accidental loss or unauthorized
access, use, modification, interference, or disclosure.
c) Giottus however does
not extend any warranties with respect to the security or safety of data and
information transmitted through digital platforms or online, both of which are
susceptible to malicious attacks.
a) These terms may
be periodically reviewed and revised. User will be notified through an update
of the App. The revised draft will be uploaded on the Giottus
Website and will reflect the modified date of the terms. User is required to
periodically visit the website and review terms and any changes thereto.
Continued use of the Giottus Services constitutes
agreement of User to the terms contained herein and any amendments thereto.
a) All other
provisions of the Giottus Terms of Service shall be read
into this policy and shall form part hereof, including Governing Laws and
jurisdiction, notices, severability, assignment and such or other provisions.