Giottus, under no circumstance, entertains the refund or
cancellation of a successfully fulfilled order. Once a buyer order is fully or
partially matched, the amount in INR is transferred to the seller(s) and these
transactions cannot be reversed.
Giottus shall be entitled to retain/deduct the amounts due to
it from the user and transfer or refund the balance lying
in the User Account, except when it is unable to do so in compliance with
applicable laws. Transfers shall be to any other cryptocurrency wallet
specified by User and refund shall be in INR.